Hospital cleaning: improving patient safety at the Dr. Kennesey Albert Hospital and Polyclinic in Balassagyarmat

Since 1st July 2022, B+N Referencia Zrt. has been responsible for providing cleaning and disinfection services at the Dr. Kenessey Albert Hospital and Polyclinic in Balassagyarmat and the Hetényi Géza Hospital in Szolnok. Patient safety is measurably improving in these institutes as a result of a higher standard of services. 

According to the Public Procurement and Supply Directorate’s decision announced on 16th March 2021, B+N has been awarded a public procurement contract in a tender for providing nationwide hospital cleaning services. The contract is for 3+1 years. This service package also includes the agreement recently concluded with the Hetényi Géza Hospital.

At a higher technological and operational level, on 21,000 square metres, with a staff of 45 cleaners

Compared to the technology used until now, B+N Referencia Zrt. is providing its services at a higher technological and operational level and under stricter hygienic requirements. A staff of 45 cleaning professionals is responsible for 21,750 m2 at the hospital in Balassagyarmat. Currently, the company has a total of 1,185 cleaners responsible for the cleanliness of 739,016 m2 of hospital area in Hungary.

The new system specifies a number of new instructions aimed at increasing the safety of patients

For the cleaning staff:

  • It determines the mandatory number of cleaning staff in high-, medium- and low-risk areas
  • 6 cleaning professionals and 2 additional permanent staff for final disinfection are required in each central site, in addition to the daily shift. Up to now, this activity was carried out along with the daily cleaning. From a hygienic viewpoint, this is a very important instruction that can increase the level of safety.
  • The company is responsible for the compulsory on-going training of the cleaning staff
  • For ensuring a high level of services, the company employs professionals with the required qualification (healthcare expert, public health and epidemiological expert, pest control technician).
  • The quality of cleaning is permanently checked using GlowCheck and ATP test methods.

In the new system, stricter requirements for the use of tools and equipment have been defined.

A few examples:

  • A consistent use of technology and cleaning and disinfection materials is required.
  • Impregnated mobs must be used.
  • Disinfection solutions must be prepared using a centralized dosing system, so that precise concentration levels can be guaranteed, greatly reducing the risk of resistance.
  • Only impregnated cleaning cloths may be used. A new cloth must be used in each room to reduce the risk of cross-infection between rooms to a significant extent.
  • With the help of RFID mops, the risk of being infected is greatly reduced for the cleaning staff.
  • At each hospital department, a separate fully-equipped cleaning cart must be used and this cart must not leave the territory of the department – this is also aimed at reducing the risk of cross-infections.
  • 4 full sets of working clothes are provided to the staff and the disinfection and washing of such clothes are also carried out by our company
  • To stop the spread of infections, we provide a qualified cleaning staff dedicated to areas where patients with contagious diseases are or were treated, with full protective clothing made available to them and tools strictly dedicated to such tasks (e.g. where COVID-19 patients are treated).
  • In addition to manual cleaning, we provide machines and tools precisely allocated to surface sizes to be cleaned (ozone generators, hydrogen-peroxide disinfection machines, ride-on or walk-behind floor scrubbers).
  • To ensure and maintain the expected level of hygiene, we introduce technological innovations, such as the ROBIN 3000 autonomous cleaning robot developed by the R&D Department of B+N Referencia Zrt. for cleaning extensive surfaces.

For hospitals joining this new cleaning and disinfection system, the consistent and significantly higher standards provide the following benefits:

  • greater safety, higher level of hygiene
  • transparent system, easier supervision
  • consistent structure
  • strict procedures, cleaning methodology and use of chemicals
  • working according to standardized technical and technological parameters
  • consistent training and further training.